Contact Auren Beauty

We're here to help with product enquiries, orders, delivery updates, returns, account assistance, and any questions about your Auren Beauty experience.

Our team is committed to providing friendly, professional, and reliable support. Please contact us using the details below and we'll respond as soon as possible.

Customer Support

Email: info@aurenbeauty.co.za
Telephone: +27 76 659 8963
Website: www.aurenbeauty.co.za

Business Address

1308A Moulton Avenue
Waverley
Pretoria
Gauteng
0186
South Africa

This address is our registered business address and is not open to the public for customer collection or walk-in visits.

Order Enquiries

For order-related enquiries, please include your full name and order number so we can assist you more efficiently.

Returns and Refunds

For return, exchange, refund, damaged-product, defective-product, or incorrect-order requests, please contact us before sending any product back. Return instructions will be provided once your request has been reviewed. All requests are handled in accordance with our Return and Refund Policy and applicable South African consumer-protection laws.

Response Times

We aim to respond to all enquiries as promptly as reasonably possible during business days. Response times may vary during weekends, South African public holidays, and high-volume periods.

Privacy and Security

Please do not send full card details, passwords, banking PINs, or one-time passwords through email or the contact form. Personal information submitted through our support channels is handled in accordance with our Privacy Policy.

Thank you for choosing Auren Beauty — Beauty That Flows. Confidence That Glows.